The data synchronization of your device that allows the syncing of data can help you solve the problem. Once you have switched internet access, restart your device and go to Google Play. Now look for the Mobile data icon and switch it on. To switch networks, pull down the notification shade of your Device and tap on the Wi-Fi icon to switch it off. The issue could be that your Wi-Fi network blocks port 5228. If you are using a Wi-Fi network to connect to the Google Play Store, switch to mobile data and check if it works. If you encounter the problem too often and the restart gets annoying, you must try the other troubleshooting steps.Ģ Use mobile data instead of the Wi-Fi network However, there is a chance that restarting the Device may be a temporary fix. The Google Play Store 'no connection' error is a very annoying problem, but you can fix it by restarting your Android phone or tablet. How to fix the Google Play Store 'no connection' error 1. We also discussed tips and solutions to fix the Google Play Store 'no connection' error. This article will provide troubleshooting tips if you can't open the Google Play store on your Android device. If you don't have either one of these, you won't be able to download apps or games from the Google Play store. The Google Play store requires Wi-Fi or a mobile data connection to work. If you cannot open the Google Play store on your Android device, it's probably because there is no Internet connection.